Monday, December 9News That Matters

Australian Border Power immigration system outage causes processing delays at Sydney and Melbourne airports

A two-hour Australian Border Power (ABF) processing system outage brought about delays for arrivals and departures at worldwide airports throughout the nation on Friday morning.

The technical outage affected SmartGate kiosks for inbound and outbound passengers at worldwide airports nationwide.

A spokesperson stated further officers manually processed passengers whereas the units have been down between about 10am and midday.

“The reason for the technical situation stays below investigation,” the spokesperson stated.

A Sydney Airport spokesperson stated it brought about delays for passengers on the nation’s busiest airport.

Passengers waiting in line after immigration system collapse

The technical outage affected SmartGate kiosks and brought about prolonged queues at Sydney Worldwide Aiport. (Provided: Thiago Moreira)

Thiago Moreira arrived at Sydney Worldwide Airport for his journey to Brazil about 9:30am and stated he checked his baggage in earlier than being advised by workers the system was offline.

He stated the road was about 500 folks deep about 10:30am and passengers have been processed in a really orderly method.

“The workers are being very trustworthy and up-front about it and taking individuals who have their flight quickly first,” he stated.

Mr Moreira stated after being processed by safety, passengers ran to their gates to keep away from any additional alerts.


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